Then press and hold the "Menu" and center buttons at the same time until you see the Apple logo. The center button is the dark grey circle that forms the middle of the click wheel. The logo will appear about six to 10 seconds after pressing the buttons. If resetting the iPod doesn't work, try checking the computer's ports and the iPod's cord.
Uninstalling iTunes if it’s not recognizing your iPhone, iPod or iPad
Then connect the iPod to the computer using its USB cord. You can try all the USB ports on the computer to see whether a port or two is faulty. Clear the USB ports from any physical obstructions such as dust or dirt. The connection between the iPod and PC should be tight. Verify that all of the computer's USB drives are installed and working properly.
First, connect the iPod to the PC and quit iTunes if it opens. Though iCloud sync has nearly overtaken iTunes for sharing files on iOS devices, it is still a problem for iPod especially iPod nano, iPod classic and iPod shuffle which lack WiFi capabilities to wirelessly access iCloud to enjoy music files.
- iTunes is not recognizing your iPhone, iPod or iPad? Here's what to do?
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Now that iPod largely depends on iTunes to manage files, what can you do if your iPod won't connect to iTunes? We have summarized 3 solutions for such a problem, just get your iPod ready and let's begin. Frankly, iTunes is a bit complicated to operate accompanying well-known problems like time-consuming sync, limit in supported format, automatical erasing the original songs, etc. Considering such weaknesses, why not try an iTunes alternative? Sometimes, "iTunes doesn't recognize iPod" doesn't equal to iTunes' fault.
Maybe you have ignored some important factors when connecting iPod to iTunes. Follow this strict but easy checklist to comfirm the reason for iTunes doesn't detect iPod.
Connect your iPod to other computers to make sure it works. Disconnect iPod and then connect it to computer again. Restart the computer and iPhone. Check for software update on computer. Disable the security software that may prevent computer to access your iPod.
[Solved] iTunes Doesn't Recognize iPod, iPhone & iPad
Check the USB cable is an original one as the non-official cable are often unstable, and comfirm it is in good condition. Out-of-date software can cause conflicts in apps like iTunes and a simple update can provide a quick fix. Open up the App Store. Click on Updates in the App Store sidebar.
Apps that have been updated in the last 30 days will appear below the list of updates. Ivan Exploring latest tech trends. Apple obsessed.
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